FAQ
1) What does private label manufacturing mean with you?
Private label means we manufacture a cosmetic product under your brand — from concept and formula to production, filling, labeling, and a finished product ready for sale.
2) Do you work with small brands and startups?
Yes. We support both startups and established brands. We can offer small-batch options and help you scale up as your brand grows.
3) What is your MOQ (minimum order quantity)?
MOQ depends on the product type, packaging, and production process. After a short discussion, we provide a project-specific MOQ. Usually as low as 1000 pcs.
4) What is the typical lead time?
Lead time depends on formula readiness, raw material/packaging availability, and required testing. Projects typically range from a few weeks to a few months depending on complexity. Once we confirm the details, we provide a realistic timeline.
5) Can you develop a custom formula for my brand?
Yes. We offer custom formulation (R&D) tailored to your concept, market, and requirements (texture, fragrance, actives, positioning).
6) Do you have ready-to-launch formulas to start faster?
Yes. We have a library of proven formulas that can be adapted (fragrance, key actives, skin feel, color) for a faster launch.
7) What products can you manufacture?
We manufacture a wide range, including creams, serums, lotions, gels, masks, micellar water, cleansers, shampoos, conditioners, toners, face mists, and other liquid/creamy products.
8) Can you help with packaging, labels, and design?
Yes. We can support you with packaging selection, sourcing, labels and printing, plus design consultation so your product looks professional and is market-ready.
9) What do you need from me to start?
Please send:
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what product you want (category, benefits, target audience)
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preferred texture/fragrance
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estimated quantity and target market (EU/export)
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references/competitors (if any)
Then we schedule a short call and confirm next steps.
10) Can you make a product “like a competitor’s”?
We can match a similar skin feel and performance direction, but we work with our own formulas and compliant ingredients aligned with your positioning.
11) Do you follow GMP / ISO 22716?
Yes. Our manufacturing is organized according to Cosmetic GMP (ISO 22716), with control of raw materials, processes, hygiene, and traceability.
12) How do you ensure quality?
We use in-house quality control and procedures for:
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incoming raw material and packaging checks
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in-process controls during manufacturing
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finished product checks (specs, and stability when required)
Our goal is batch-to-batch consistency and reliability.
13) Do you support EU regulatory compliance (PIF, CPNP)?
Yes. We support the documentation and process for EU compliance (depending on the project scope and the safety assessment partner).
14) Do you test the products?
We can arrange testing as needed for the product and market: microbiology, stability, packaging compatibility, and more.
15) Do you offer confidentiality (NDA)?
Yes. We can sign an NDA before you share sensitive information or concepts.
16) Can you manufacture for export markets?
Yes. We support clients in Bulgaria and internationally. Requirements are confirmed based on the target country and sales channel.
17) How is pricing calculated?
Pricing depends on the formula, actives, packaging, MOQ, manufacturing complexity, and testing. After confirming the parameters, we provide a clear quotation.
18) How can I request a quote?
Send an inquiry with product type, quantity, preferred packaging, and target market. We’ll ask any missing questions and then share a proposal.